Artificial intelligence is one of the great new frontiers of business and marketing activities. Effective artificial intelligence can automate expensive and repetitive manual processes. Businesses can employ artificial intelligence, or “bots” to help serve the needs of their online customers.
Engage and retain customers with AI-powered customer service 24 hours a day, 7 days a week.
Companies like Google and Amazon have built empires by delivering highly relevant results to people who are looking for something specific and they’ve used artificially intelligent bots to achieve that.
Leveraging the efforts of their huge R&D budgets, companies of all sizes and industries can now have their own personalised service agent using artificial intelligence.
What can AI do for your company?
- Engagement – Chatbots are the easiest way to communicate with your customers over any other channel.
- Retention – Angry customers churn. Having 24/7 support proves to mitigate angry customers and increase retention up to 6 times.
- Market Research – Inform SEO, content strategy and target audience development directly from current and future customers.
Bot In Action – DRTECHLOVE.COM.AU
Dr Techlove’s mission is to find the most innovative products from across the globe and make it easy for you to get them. He is a tough curator of what products he offers to ensure that every product you look at on our site is something you’re gonna want to get your hands on ASAP!
Because of the unique nature of the products they sell and being an online only retailer, Dr Techlove needed to amp up its customer service without smashing its product margins.
We built them a bot that looks, talks and serves like a Doctor of Tech, who also doubles as a very handy helper and sales assistant. Click Here to see the DR in action.
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For a scalable customer service experience at competitive prices we can help your business attract and retain more customers.
Read more on our thoughts on AI here, or give us a call to explore your options.