Practical thinking on software, AI, and running a better business.

What Are CRM’s and Why Are They Important?

A CRM or Customer Relationship Management system involves all the strategies, actions and technologies a business uses to handle their customer interactions and data. CRM software compiles information from multiple platforms and points of contact, into a single system database. We bet your head is spinning just from the concept of managing so much information. […]

Domain Ownership: How to Keep Your Domain in YOUR Name

Kicking off your first website or online business is a huge challenge. There are countless pitfalls to avoid, and plenty of chances to make a mistake. Thankfully, thousands of people have trodden that path before. Learning from the mistakes of others is a clever move. There are a number of steps to securing the full […]

Do You Really Need an SSL Certificate?

SSL certificates can be difficult to wrap your head around. For some websites, they’re incredibly important. For others, not so much. What is an SSL Certificate? An SSL (secure sockets layer) certificate is essentially a guarantee that the website people are visiting is in fact secure. It’s a small file hosted on your web server […]

Choosing keywords for your website optimizations

The first thing about choosing strong keywords for your websites search engine optimization (SEO) is to know what your potential client or customer is searching for that you can offer them. When a person comes to your site based on a particular keyword, will they find the items, goods or services they are seeking?  If […]

What is a USP?

USP, is an acronym for, Unique Selling Proposition (or unique selling point). It’s a marketing tool that differentiates a product or company from its competitors. USP’s use value propositions like, the lowest cost, the best quality, or a product that is the only of its kind. Your USP should clearly state, to potential customers, a […]

Instagram for business – should we use it?

Instagram might not be for everyone but it’s a very powerful social media platform, especially for millennials.  Research shows that Instagram drives more engaged traffic than any other social media channel, including Facebook. Instagram gleans more return customers. If someone buys something from you and then follows you on Instagram, statistics show they’re more likely to […]

Artificial Intelligence on the web

Using artificial intelligence, with a complicated algorithm of logics and code, companies employing this method can create a website in minutes.  WIX claims they are testing the use of this software in their builds. Using this technology, WIX, like other DIY website builders, can save a great deal of time and money, but will the […]

12 Critical Elements Every Website Homepage Must Have [Infographic]

SEO, so what?

    Why does this work matter and what happens if you don’t do it? SEO means: Search Engine Optimisation (SEO), if you pause to think for a second it very quickly sinks in that SEO is a very sensible thing to do. Why wouldn’t you want your site to appear at the top of […]

The Digital Marketing Challenge

The challenge for marketers in the digital age is to better measure the ROI of online marketing activities through the use of smart analytics. The problem is digital analytics and the sort of data you get from Google about traffic can get confusing. Web and digital analytics are a world apart. One is useful for […]